REFUND & CANCELLATION POLICY
Our refund & cancellation policies are in place to ensure clarity to all customers in cases where cancellation occurs. The policy is also in place to protect the company from cases where refund or credit can or may incur cost to the organizations. By accepting SJR Group Terms & Conditions, I understand that SJR Group reserves the right to make any necessary changes to the program and that credit or refund is only available where SJR Group does not incur cost as a result of cancellation this includes late notice cancellation and unexplained absence.
Please note that refunds will only be processed through the original mode of payment.
Any refund made to credit card will dependent on the processing timelines of your specific bank.
Refunds & credit will only be provided with authorization from SJR Group Senior Management and/or Directors